FAQs
We provide Free delivery within 100km of metropolitan areas, your Massage Chair will be delivered to your door and we will provide Free installation inside your house.
Upon delivery you, the customer must check that everything is in perfect condition and sign the delivery acceptance form.
Delivery Fee
Within 100Kms of major cities Sydney, Melbourne, Brisbane, Adelaide, Perth
* Under 100 km: FREE
* 101-200 km: $199 (Free installation)
* 201-300 km: $299 (Free installation)
* 301-400 km: $399 (Free installation)
* 401 km + (Quote from courier) – (Drop-off only) – (Video Call for installation)
STANDARD DELIVERY TIME
Within 100kms of Major Capital Cities
(Melbourne, Sydney, Adelaide, Brisbane) Within 7-14 business days
Areas outside of the above Within 7-21 business days
Promotional Period Within 7-28 business days
* Please note that delivery and installation services are only able to Ground floor.
* Additional charges apply for upstairs delivery.
* We do not take the box. Box removal is provided please speak to the delivery team.
Our Standard Warranty is for 7 years.
In the rare case that you experience any issues please call 1800 960 809 and our team will arrange a tech visit to your home.
Absolutely, our customer care team are trained in taking NDIS enquiries and will be able to assist you in your claim should you proceed that way, please call us on 1800 960 809 and one of our NDIS specialists will explain the procedure to you.